FAQ

WHAT IS MENUOCTOPUS?


Menuoctopus is a site dedicated to food. We are on a mission to bring you food information, food related stuff and ‘all things food!’

To begin with, we want to bring you the world’s restaurants and takeaways’ menu all in one place at menuoctopus.com!

So, whether you’re relaxing at home or planning a holiday, you know exactly where and what to eat!

Next time a friend says, ‘have you tried that restaurant…’?, you know where to find the menu!

We are also working with local restaurants and takeaways to bring you money-saving discounts and special offers, so where you see ‘Order Online’, you can simply order through menuoctopus.com AND SAVE!!


WHAT’S THE STORY BEHIND MENUOCTOPUS?


The short version goes something like this.

We used to run our own little takeaway and one evening, unbeknown to us, our website goes down.

Some customers call us to say ‘hey, your website is down, and we’re like, ‘really!?’ and they’re like ‘yeah, and we can’t see your menu and we don’t have a paper copy at home’! Naturally we helped those folks out, but it raised two serious questions.


1) What can be done if it happens again

2) And who else might be affected by this (psst!…the answer to this one is every restaurant who’s online)


Then we thought, hold up! Why not give food businesses a dedicated platform so they can engage with their customers.

And so Menuoctopus was born! A library of menus and a place where customers can engage with their favourite restaurant or search for new culinary delights.

(We’ll tell you the long version one day!)


WHY IS IT CHEAPER TO ORDER FROM YOU RATHER THAN DIRECTLY?


We are able to negotiate better rates and rather than keeping this as our revenue we pass it to our customers for savings and discounts.


WHY DO YOU CHARGE AN ADMIN FEE?


As you can appreciate, having an IT infrastructure to be able to handle orders on behalf of these food businesses and the constant need to keep the site updated and secure has a cost. On top of that, our staff work hard to bring great money saving offers. But, we hope that you will always save more than the admin fee we charge.